List of Subprocessors
Last Modified: June 2, 2026
Hex utilizes the following subprocessors in the delivery of the Hex Service.
Depending upon a Customer's account type: single tenancy vs. multi-tenant; HIPAA/PCI compliance; and geographic hosting location, not all Subprocessors will be needed to deliver the Services.
Any Subprocessor with a Data Residency listed as "Deployment Region" means the general geographic region of the hosted environment (generally, either the European Union or United States of America as selected by Customer) and no Customer Data leaves the stack’s region (e.g., Customer Data from the multi-tenant European Union stack sent to Datadog stays within the European Union).
| Category | Subprocessor | Security Information | Corporate Location | Location of Processing |
|---|---|---|---|---|
| Cloud hosted infrastructure and data hosting | Amazon Web Services | AWS Cloud Security | USA | Deployment Region |
| Content delivery network provider | Cloudflare | Cloudflare Trust Hub | USA | Global |
| Monitoring | Datadog | Datadog Trust Hub | USA | Deployment Region |
| Security monitoring | Wiz | Wiz Trust Center | USA | USA |
| Data warehouse | Snowflake | Snowflake Security Hub | USA | USA |
| Data connector | Fivetran | Fivetran Security | USA | USA |
| Hightouch | Hightouch Security | USA | USA | |
| AI services | Anthropic * | Anthropic Trust | USA | USA |
| Baseten | Baseten Trust | USA | Deployment Region | |
| Google * | Google Cloud Security | USA | Deployment Region | |
| OpenAI * | OpenAI Security | USA | Deployment Region | |
| Parallel * | Parallel Trust Center | USA | USA | |
| Browser automation | Browserbase | Browserbase Security | USA | USA |
| Analytics | RudderStack | RudderStack Security | USA | USA |
| Feature gating | LaunchDarkly | LaunchDarkly Security | USA | USA |
| User management and audit logs | WorkOS | WorkOS Security | USA | USA |
| Billing | Stripe | Stripe Security | USA | Global |
| Customer engagement | Salesforce (including Slack) | Salesforce Security | USA | USA |
| HubSpot | HubSpot Security | USA | USA | |
| Customer support | Pylon | Pylon Trust & Security | USA | USA |
* This subprocessor is only used for AI features and may be optionally disabled by your administrator.
Updates
As Hex continues to grow, we may decide to work with new Subprocessors and will provide you with notice when that happens as required under your applicable agreement with Hex.
If you wish to be notified for future Subprocessor updates, you may do so from within the Hex platform under Settings > Notifications > Privacy contacts.